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booking policies

 

Cancellation: Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged if less than 7 days remains for arrival date. If cancelled or modified earlier the cancellation is free of charge.

Prepayment: You will be charged a 50% prepayment of the total price at any time.

Security deposit: A security deposit of EUR 200/400 (up to 4/8 persons respectively) can be required upon arrival.

Taxes and service charges: 6 % VAT is included. A City tax may be applicable.

Agreement: By continuing with your booking, you agree you have read and accept the booking, privacy and services common policies.

Services common policies

 

Pets are not allowed in the buildings. 

Please, do not smoke inside the apartment or room. If we verify the smell of smoking, a fee of 50 euros will be applied. 

Any damage without justification and any missing objects such as decoration, sheets, pillows, or towels can justifiably be charged. 

You can checkout until 11h00. If you want to extend your checkout time, please check the availability with the staff. Otherwise you will be charged a 30 euro fee for each block of 2 hours. 

We don’t take responsibility for any items left unattended in the common areas. 

If you come across any problem in the apartment or room, please let us know so we can solve it as quickly as possible. 

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